Welcome to the Harkut FAQ page. We've compiled the most frequently asked questions regarding our policies, ordering process, shipping, and returns.

If you don't find the answer you need here, please contact us directly: Email: hello@harkut.in | Phone: 7902002002

Orders are typically processed and shipped within 1 to 5 working days after successful payment confirmation.
Delivery timelines depend on the courier partners and your specific geographical location. Tracking details are shared after dispatch so you can monitor the progress of your shipment.
You must report any damaged shipment within 24 hours of delivery for us to process a resolution (replacement or refund). Please contact our support team immediately with your order details and photographic evidence of the damage.
Tracking details, including the courier name and tracking number, will be shared with you via email or SMS shortly after your order has been dispatched from our warehouse.
Refund requests must be made within 2 calendar days of the date of purchase/delivery.
The product must be unused, in its original condition, and returned with valid proof of purchase (invoice), all original packaging, tags, and accessories.
Once your return is received and approved, the refund will be processed within up to 7 working days. The time it takes for the funds to reflect in your bank account may vary depending on your bank's processing time.
You can reach us via phone at 7902002002 or via email at hello@harkut.in.
Can't find the answer you are looking for?
We're Here to Help!